Privacy Policy

Last Updated: 25 September 2026.

At Premium Fish & Agro Industries Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect and use information when you visit our website, create an account, purchase products, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Billing and delivery address
  • Account information
  • Order and purchase details
  • Payment and transaction information
  • Information you provide through customer service or contact forms

We may also automatically collect basic technical information such as your IP address, browser, device information, and website activity through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Process payments and refunds
  • Create and manage customer accounts
  • Provide customer support
  • Send order and delivery updates
  • Improve our website, products, and services
  • Maintain website security and prevent fraud
  • Send promotional communications where you have given permission
  • Meet legal, accounting, and regulatory requirements

3. Payments

Online payments may be processed through trusted third-party payment providers. We do not intend to store complete payment card information such as your card number, CVV, or PIN on our own servers.

Payment providers may process your information according to their own privacy policies.

4. Cookies

Our website may use cookies to keep your shopping cart active, remember preferences, maintain login sessions, analyze website traffic, improve functionality, and support security.

You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

  • Payment processors
  • Courier and delivery companies
  • Logistics partners
  • Website and hosting providers
  • IT and technical service providers
  • Analytics or marketing providers

We may also disclose information when required by law or to protect our legal rights, customers, or business.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of promotional communications at any time.

To make a privacy-related request, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to third-party websites, payment services, or social media platforms. We are not responsible for the privacy practices of these external services and recommend reviewing their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

 

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.